At Payism, we understand that circumstances may change, and you might need to cancel your order. We aim to make this process as straightforward as possible.
1. Order Cancellation
You have the right to cancel your order within 24 hours of placing it. After this period, your order may have already been processed and shipped. If you wish to cancel an order, please follow these steps:
Provide your order number and a clear request for cancellation.
We will confirm the cancellation and initiate the refund process.
2. Cancellation After 24 Hours
If you attempt to cancel an order after 24 hours, please contact our customer support team. We will assess the status of your order, and if it has not yet been shipped, we will proceed with the cancellation and refund. If the order has been shipped, it will be subject to our Refund/Return Policy.
3. Refund Process
Upon order cancellation, we will process your refund. You will receive the refund in the original payment method used for the purchase.